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Shipping Policy

Shipping Policy:

At Banger Broz, we are committed to providing a seamless and satisfactory shopping experience for our valued customers. This includes ensuring a convenient and efficient shipping process. Please take a moment to review our shipping policy:

Shipping Method:
We utilize USPS Ground Advantage as our primary shipping method for all orders. This allows us to offer free shipping on all orders within the United States.

Shipping Destinations:
We currently only ship within the United States. We apologize for any inconvenience this may cause to our international customers.

Handling Time:
Please note that there is a 2-3 business day handling time for all orders. This allows us to carefully process and package your items to ensure they arrive in perfect condition.

Shipping Box Size and Weight:
We ship all orders in 6”x4”x4” boxes weighing approximately 3 ounces. This allows us to efficiently package and ship your items while minimizing shipping costs.

Replacement Orders:
In the unlikely event that you receive a damaged or defective item, we will gladly replace it for you. Replacement orders will be shipped free of charge, using the same shipping method as the original order.

Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to conveniently track the progress of your shipment.

Delivery Time:
The estimated delivery time for orders shipped via USPS Ground Advantage is typically 3-7 business days. Please note that delivery times may vary depending on the shipping destination and any unforeseen circumstances beyond our control.

Please ensure that the shipping address provided during checkout is accurate and complete. Banger Broz will not be responsible for any delays or additional shipping charges due to incorrect or incomplete address information.

We appreciate your understanding and cooperation with our shipping policy. If you have any further questions or concerns, please feel free to contact our customer support team. We are here to assist you.

Thank you for choosing Banger Broz as your preferred e-commerce store. Happy shopping!

Refund / Return Policy

Return Policy:

At Banger Broz, we strive to provide high-quality glass accessories and ensure customer satisfaction. We understand that occasionally, situations may arise where a return is necessary. Please read our return policy carefully:

Damaged or Defective Items:
If an item arrives damaged or you suspect it may be defective, we kindly request that you contact our customer service team immediately via email at CustomerService@BangerBroz.com. Please provide detailed information and, if possible, include photographs of the damaged or defective item. Our team will assist you in resolving the issue promptly.

Returns for Unused Products:
We accept returns on all unused products for up to 30 days after the order has been placed. To initiate a return, please contact our customer service team and provide your order details. We will guide you through the return process.

Used Product Returns:
Please note that if a product has been used, even just once, we cannot accept the return. We strictly adhere to this policy to ensure the safety and hygiene of our customers.

Return Eligibility for International Orders:
Unfortunately, we are unable to accept returns for orders shipped outside of the United States. All international purchases are considered final. We apologize for any inconvenience this may cause.

Credit Card Refunds:
Credit card refunds can be arranged by special request. Once your return has been received and inspected, a credit card refund can be issued to the credit card used at the time of purchase. Please note that this process may take some time to complete.

Used Item Inspection and Refund Process:
Upon receiving your returned item, our team will inspect it to ensure it meets the criteria for a refund. If the item is deemed used upon inspection, it will be immediately destroyed, and a refund cannot be issued. In such cases, we will take appropriate actions to prevent any further orders from the customer account.

We appreciate your understanding and cooperation with our return policy. If you have any further questions or concerns, please feel free to contact our customer support team. We are here to assist you.

Thank you for choosing Banger Broz as your trusted e-commerce store for glass accessories. We look forward to serving you again in the future.

Privacy Policy

PRIVACY POLICY

LivingXYZ LLC. ("us", "we", or "our") operates the BangerBroz.com website (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Site. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

 

INFORMATION COLLECTION AND USE

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, home address and other information ("Personal Information").

 

LOG DATA

We may also collect information that your browser sends whenever you visit our Site or when you access the Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. When you access the Site by or through a mobile device, this Log Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Site's functionality. These third party service providers have their own privacy policies addressing how they use such information.

 

COOKIES

Cookies are files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate services provided by our Site, to provide these services on our behalf, to perform Site-related services or to assist us in analyzing how our Site is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

COMMUNICATIONS

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the Manage Email Preferences link provided in all emails we send or by contacting us.

 

COMPLIANCE WITH LAWS

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Site.

 

ACCESS TO YOUR INFORMATION

Subject to the exceptions in the Fifth Schedule of the Personal Data Protection Act of Singapore (“PDPA”), you have the right to request a copy of your Personal Information, as well as how this information has been used or disclosed in the past one year. A modest charge may be levied for this.

 

ACCURACY OF YOUR INFORMATION

We require your Personal Information to be accurate and up to date. If any of the Personal Information you have provided to us changes, you may ask us to correct or remove inaccurate information you are unable to change yourself.

 

SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

INTERNATIONAL TRANSFER

Your information, including Personal Information, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

CHILDREN'S PRIVACY

Our Service does not address anyone under the age of 13 ("Child" or "Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Child without verification of parental consent, we will take the necessary steps to remove that information from our servers.

 

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective from the date they are posted on this page.

 

CONTACT US

Should you have any questions about this Privacy Policy, please contact us.

Terms of Service

Legal Terms & Conditions of Use

IMPORTANT! PLEASE READ THIS LEGAL STATEMENT CAREFULLY BEFORE USING THIS SITE.

YOU MUST BE AT LEAST 21 YEARS OR OLDER TO ORDER OR PURCHASE FROM BANGERBROZ.COM

WE PROSECUTE AGAINST ALL CREDIT CARD FRAUD

 

OVERVIEW

 

Your use of this site and the information available on this site is subject to the following terms and conditions:

This website is operated by LIVNGXYZ. Throughout the site, the terms “we”, “us” and “our” refer to LIVINGXYZ. LIVINGXYZ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

SECTION 1 - ONLINE STORE TERMS

 

All of our products are collectible glass art traditionally and solely intended for tobacco use or concentrated essential oils, by legal adults. You must be 18 years old (21 in some areas) to purchase anything from this website. It is your sole responsibility to know your state and local laws regarding the possession and use of tobacco pipes and accessories.  By entering this site you acknowledge and agree that smokecartel.com has not reviewed all the sites linked to this site and is not responsible for the content of any off-site pages or any other site linked to this site. Furthermore, you release and discharge all involved in the production and maintenance of this website from any and all liabilities.  Your linking to any other off-site pages or other sites is at your own risk.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS


This site is available only for your personal, non-commercial use. You may not copy, reproduce, republish, post, distribute, transmit, or modify in any way any part of this site. 

All names, logos, and trademarks are the property of LIVINGXYZ and you may not use any of such materials for any purpose without the express written agreement of LIVINGXYZ. 

 

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

 

SECTION 5 - PRODUCTS OR SERVICES

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


LIVINGXYZ or its employees, third party contracts, and manufactures, are not responsible for the use and practice of any instructions herein. Those who follow all broadcast listed or served herein assume all risk of being offended or suffering any other form of damage. 

LIVINGXYZ or its owners, operators, and staff will NOT be held liable for any illegal activity, legal recourse, or lawyer's fees resulting from the purchase and/or use of any of our products. Our site is for informational use. Also, any governmental employee, agency, or agent must identify themselves to the operators of BANGERBROZ upon their entering the site, and when ordering any products from our site. 

Limitation of Liability - LIVINGXYZ will not be liable for damages of any kind, including, without limitation, special or consequential damages, arising out of your access to, or inability to access, this site or your use of, or reliance upon, this site or the contents of this site. In addition, LivingXYZ has no duty to update this site or the contents of this site and LIVNGXYZ will not be liable for your use of other web sites which you may access via certain links within this site. These links and other"resources" referenced on this site are provided merely as a public service to users of the World Wide Web and inclusion in BANGERBROZ site does no constitute an endorsement by or affiliation with LIVINGXYZ. 

US Code 21-863 refers to ALL materials used to manufacture tobacco accessories; Wood, Meerschaum, Ceramic, Metal and yes, Glass. In specific, pipes with carburetion devices (third holes) are considered to be paraphernalia regardless of the material used to manufacture the pipe. Traditional tobacco accessories like pipes, cigar and cigarette holders and hookah/sisha pipes are not included in the list of Contemporary accessories. U.S. vs. Posters & Things (Supreme Court - 1996) upholds this code as the OBJECTIVE standard by which paraphernalia is judged. Further, it describes other relevant factors in this determination to include whether the owner is a licensed distributor or retailer of tobacco products! Ten states have adopted USC 21-863 as state law, three more are in the process of adoption. All other states have either less rigorous SUBJECTIVE (intent) statutes or no law on this subject at all! All Glass pipes conform to RTDA guidelines for bowl depth and width.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

For more detail, please review our Returns Policy.

 

SECTION 7 - OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

SECTION 8 - THIRD-PARTY LINKS

 

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 10 - PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

 

SECTION 12 - PROHIBITED USES

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Smoke Cartel, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 14 - INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless Banger Broz and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 15 - SEVERABILITY

 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 16 - TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 17 - ENTIRE AGREEMENT

 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

LIVINGXYZ in its sole discretion, reserves the right to: (1) change this Legal Statement; (2) monitor and remove postings; and (3) discontinue site availability at any time without notice. If any term, condition, or provision of this Legal Statement is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of their remaining terms, conditions, and provisions will not in any way be affected or impaired. This Legal Statement constitutes the entire agreement between you and LIVINGXYZ relating to the subject matter in this Legal Statement. 

Contact Us

 
E-mail: Customerservice@BangerBroz.com
Phone: 407-995-6699
Instagram: @BangerBrozQuartz
Pinterest: @BangerBroz
Address:
LivingXYZ
7862 W Irlo Bronson Memorial Hwy #259
Kissimmee, Fl 34747

Customer Service: 407-995-6699

You must be 21 years or older to browse this website and purchase products.

Banger Broz is a marketplace for collectible glass art &/or smoking accessories. All products are intended for legal usage only. Inhalation is inadvisable and may potentially be harmful to your health. Any comments from user-submitted reviews found on this website are related to the users own personal experiences, and are not endorsed, reviewed, or necessarily shared by BangerBroz.com or its affiliates. Vaporizing does not necessarily eliminate any and all toxins found in vaporized substances, so much care should be taken prior to use. By using BangerBroz.com, you acknowledge and agree to abide by our Terms of Use page before making any purchase on this website.